Monday 21 September: Issue affecting online onboarding applications - We’re currently investigating an issue affecting some customers who are trying to lodge online onboarding applications. We’re sorry for any inconvenience this may cause and are working to resolve the issue as quickly as possible.

Scam alert: targeted calls impersonating Qudos Bank

We are aware of a scam involving cold callers impersonating Qudos Bank and advising customers of unauthorised transactions on their accounts. Scammers then use this information to access the self‑service password reset function and obtain two‑factor authentication codes, allowing them to registerdevices or authorise transactions.

Please remember:

  • Quods Bank will never ask for your full card details over the phone.
  • If you receive a suspicious call, do not share any personal or banking information.
  • Hang up immediately and call us on 1300 747 747.
  • If you believe you've shared any details, have concerns, or you're ever unsure, contact us straight away on 1300 747 747.
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February 2026