Emergency Assistance: We’re concerned for the safety and wellbeing of the people and communities affected by the Victorian bushfires and Queensland floods. We’re here to help – assistance is available for affected customers. Learn more.
Emergency Assistance: We’re concerned for the safety and wellbeing of the people and communities affected by the Victorian bushfires and Queensland floods. We’re here to help – assistance is available for affected customers. Learn more.
We’re concerned for the safety and wellbeing of the people and communities affected by the Victorian bushfires and Queensland floods.
To our customers affected, please contact us to discuss your personal situation and the assistance we can provide. As we have always done in times of disaster, our customer support team will work with you to provide the most appropriate support. This may include:
Customers who need help can call us on 1300 747 747 Monday to Friday 7am-7pm and Saturday 9am-5pm (AEDT). If you are insured by Allianz Insurance, support is available to customers 24/7 by calling 131 013.
During this time, we remain focused on keeping our customers safe from scammers. We encourage customers to be cautious to ensure your money is as safe as possible.
We will never:
We respectfully acknowledge the Traditional Custodians of all the lands on which we live and work, and we pay our respects to Elders past and present. We recognise their continued connection to the land, waters and culture and we acknowledge that sovereignty has never been ceded. Our head offices are located on the land of the Wurundjeri Woi Wurrung people of the Kulin Nation in Victoria, and the land of the Gadigal people of the Eora Nation in New South Wales.
We are an equal opportunity employer that celebrates the diversity, equity and inclusion of all people.
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