Monday 21 September: Issue affecting online onboarding applications - We’re currently investigating an issue affecting some customers who are trying to lodge online onboarding applications. We’re sorry for any inconvenience this may cause and are working to resolve the issue as quickly as possible.
To successfully add a card to Apple Pay you will need to ensure that:
For customers based in Australia, please check and update the following details by going into online banking (go to settings/contact details):
For customers currently living overseas, with an International Mobile number please send us a secure email or call us on +61 2 9185 4000 from Mon - Fri: 7am - 7pm (AEST) and Sat: 9am - 5pm (AEST)
We respectfully acknowledge the Traditional Custodians of all the lands on which we live and work, and we pay our respects to Elders past and present. We recognise their continued connection to the land, waters and culture and we acknowledge that sovereignty has never been ceded. Our head office is located on the land of the Wurundjeri Woi Wurrung people of the Kulin Nation in Victoria.
We are an equal opportunity employer that celebrates the diversity, equity and inclusion of all people.
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