Variable home loan rate decrease – we’re passing on the full 25 basis point cut to all variable home loan interest rates effective 29 May 2025. Learn more
Scheduled Outage – Sunday 25th May - Banking Services – find out more
We can investigate an ATM dispute, which is when you don't receive the right amount of money requested through an ATM withdrawal.
Before lodging your ATM dispute, you should keep all receipts issued by the ATM, note down the type of ATM used (i.e. Westpac, Bank of Melbourne) and its street and suburb location.
Once you have these details, call us on 1300 747 747 or send us a Secure Mail within Online Banking or the Mobile App.