Emails and text messages impersonating Qantas Money - We are aware of customers receiving scam emails and text messages falsely representing Qantas Money, requesting them to “verify” a card on their account or redeem points. Never respond to unexpected emails or text messages. If you're ever unsure call us on 1300 747 747. Learn more.
You can change your Card PIN within Online Banking or our Mobile App. Within Online Banking visit the “Services tab”” within your dashboard menu and select “Card Management”. Choose your card and select the option to change your PIN. Within the Mobile App navigate the menu items to “Card Management”, select the card you want to change a PIN for and follow the prompts to change your PIN.
If you're not registered for Online Banking, please call us on 1300 747 747 and we will have a new PIN mailed out to you.
We respectfully acknowledge the Traditional Custodians of all the lands on which we live and work, and we pay our respects to Elders past and present. We recognise their continued connection to the land, waters and culture and we acknowledge that sovereignty has never been ceded. Our head offices are located on the land of the Wurundjeri Woi Wurrung people of the Kulin Nation in Victoria, and the land of the Gadigal people of the Eora Nation in New South Wales.
We are an equal opportunity employer that celebrates the diversity, equity and inclusion of all people.
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