Bank Impersonation Scams – We're aware of fraudsters impersonating bank employees. Always verify by calling our advertised number prior to giving any personal details.
The quickest way to process a refund is to insert your card directly into a merchants payment terminal, you may be asked to enter your card PIN. Refunds generally appear back into your account is between 3 - 7 business days.
Some merchants may accept refunds through payWave or via mobile payments like Google Pay and Apple Pay.