Emails and text messages impersonating Qantas Money - We are aware of customers receiving scam emails and text messages falsely representing Qantas Money, requesting them to “verify” a card on their account or redeem points. Never respond to unexpected emails or text messages. If you're ever unsure call us on 1300 747 747. Learn more.

Visa Debit Card renewal

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Cards
FAQs

Why hasn't my Visa Debit Card been renewed?

If you haven't used your Visa Debit card in the last 2 years it will not be automatically renewed.

If your card has expired and still require access to a Visa Debit Card please contact us and we will order you a new one.

You can send us a secure email within Online Banking or the Mobile App, or you can call us on 1300 747 747

How can we help?