Alert - Osko payments: We’ve identified an issue affecting a small number of customers who attempted to make Osko payments in the afternoon of Thursday 15 January. If you attempted a transfer during this time, please call us on 1300 747 747 Monday to Friday 7am-7pm and Saturday 9am-5pm (AEDT) for assistance.

Emergency Assistance: We’re concerned for the safety and wellbeing of the people and communities affected by the Victorian bushfires and Queensland floods. We’re here to help – assistance is available for affected customers. Learn more.

Features of NPP

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Real Time Payments
FAQs

What are the features of the New Payments Platform?

• Speed – the ability to make payments in real time, processing payments within 60 seconds.
• 24/7 availability – Available to process payments 24/7, 365 days a year.
• Data Enriched – option to provide more details with the payment
• Simple Addressing – Easily identify accounts using PayID®. Providing an alternative and easier way to address payments by using just your mobile number or email address.

PayID is a registered trademark of NPP Australia Limited.

How can we help?