Monday 21 September: Issue affecting online onboarding applications - We’re currently investigating an issue affecting some customers who are trying to lodge online onboarding applications. We’re sorry for any inconvenience this may cause and are working to resolve the issue as quickly as possible.
The new app uses the native Fingerprint Login/Touch ID or Facial Recognition/Face ID capability of your mobile phone/tablet. For this reason, it is very important that you don't allow others to register their fingerprints or facial features on your device, even if the operating system and mobile phone/tablet you are using allows it. Please also note that Facial Recognition/Face ID is not universally supported by the Qudos Bank App on all devices that offer Face ID.
We respectfully acknowledge the Traditional Custodians of all the lands on which we live and work, and we pay our respects to Elders past and present. We recognise their continued connection to the land, waters and culture and we acknowledge that sovereignty has never been ceded. Our head office is located on the land of the Wurundjeri Woi Wurrung people of the Kulin Nation in Victoria.
We are an equal opportunity employer that celebrates the diversity, equity and inclusion of all people.
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