Interest rate increase – Thursday 5 February: Following the RBA’s decision to change the official cash rate, interest rates for owner‑occupier and investor variable loans will increase by 0.25%, effective 19 February 2026. From 19 February 2026, deposit rates across the majority of savings products will also increase by 0.25%. Find out more.

How do I delete previous secure mail messages?

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FAQs

How do I delete previous secure mail messages?

There are a maximum of 50 threads permitted within Secure Mail. To delete old Secure Mail Messages:

Online Banking

Step 1: Log in to Online Banking.

Step 2: Access your Secure Mail inbox by selecting ''View Mail'' in the right-hand column within the home page of your Online Banking.

Step 3: Request a QSafe code and input the code tovalidate

Step 4: Select all the messages in the inbox that you wish to delete and select ‘Delete’

Step 5: Confirm that you want to delete the selected messages

Mobile App

Step 1: Log in to the Qudos Bank App

Step 2: Access your Secure Mail either via the dashboard shortcut or via the menu by selecting ‘Contact Us’ and then ‘Secure Mail’

Step 3: Click the pencil icon in the top right-handcorner of your inbox

Step 4: Select all the messages in the inbox that you wish to delete and select ‘Delete’

Step 5: Confirm that you want to delete the selected messages

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