Text messaging changes from 1 July 2026 – New regulations are helping protect Australians from scams. Text messages from Qudos Bank will display the sender ID ‘QudosBank’ or 'Qudos Bank". Learn what’s changing and how to identify trusted messages. Read more.

24/06/2026 — Alert: Fraudulent Rates Website - We are aware of a phishing website (compareaussieratesau.com). Customers are advised not to click suspicious links or enter personal information on unverified sites. Find out more.

How to reply to secure mail

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Mobile Banking App
FAQs

How do I reply to secure mail within the app?

You can access your secure mailbox via the ''Contact Us'' tab within the menu.

Tap the message you wish to read and reply to.

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