Emails and text messages impersonating Qantas Money - We are aware of customers receiving scam emails and text messages falsely representing Qantas Money, requesting them to “verify” a card on their account or redeem points. Never respond to unexpected emails or text messages. If you're ever unsure call us on 1300 747 747. Learn more.

How to reply to secure mail

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Mobile Banking App
FAQs

How do I reply to secure mail within the app?

You can access your secure mailbox via the ''Contact Us'' tab within the menu.

Tap the message you wish to read and reply to.

How can we help?