Monday 18 May - Delay to limit changes: Previously communicated limit changes expected to take effect on Monday 18 May have been delayed until August. Customers will be provided with more information closer to the new effective date. 

Planned Maintenance - Digital Banking Services - Sunday 24 May 2026 - Find out more.

Live Chat Enquiries

Older woman with headphone sitting on the couch with laptop on her lap. She is looking at her laptop, smiling and waving at it.
< Back to 
Live Chat
FAQs

What enquiries can I make through Live Chat?

Live chat is a service connecting you with our experienced home loan specialists. Our dedicated team can help you with Home Loan product and application enquiries, general information around borrowing power, repayment options and calculator tools. They can also assist you to book an appointment with a home loan specialist at a time convenient for you via telephone, skype or in one of our branches.

To protect your privacy, our Live Chat specialists can't see or conduct any maintenance on your accounts. If you require personalised assistance, we may refer you to our contact centre or secure email.

How can we help?