Monday 21 September: Issue affecting online onboarding applications - We’re currently investigating an issue affecting some customers who are trying to lodge online onboarding applications. We’re sorry for any inconvenience this may cause and are working to resolve the issue as quickly as possible.

Live Chat Information Storage

Older woman with headphone sitting on the couch with laptop on her lap. She is looking at her laptop, smiling and waving at it.
< Back to 
Live Chat
FAQs

What happens to any information I give you during a chat session?

We store your chat transcripts securely for 7 years. Rest assured, we'll never use the information you tell us in a chat session for marketing purposes.

How can we help?