Emails and text messages impersonating Qantas Money - We are aware of customers receiving scam emails and text messages falsely representing Qantas Money, requesting them to “verify” a card on their account or redeem points. Never respond to unexpected emails or text messages. If you're ever unsure call us on 1300 747 747. Learn more.

Live Chat Information Storage

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FAQs

What happens to any information I give you during a chat session?

We store your chat transcripts securely for 7 years. Rest assured, we'll never use the information you tell us in a chat session for marketing purposes.

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