Tuesday 3 November 2026: Following the RBA’s decision to change the official cash rate, we’re currently reviewing what this means for our customers. We’ll update customers with the latest information once a decision has been made.

Live Chat Security

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FAQs

How secure is Live Chat?

Webchat uses TLS 1.2 256-bit to ensure a secure connection. Remember we won't ask you for your account number or passwords — and we recommend that you are always careful about disclosing these details.

If you accept the chat, we may ask for your name, phone number and email address to assist with your enquiry, however, providing this information is optional.

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