Alert - Osko payments: We’ve identified an issue affecting a small number of customers who attempted to make Osko payments in the afternoon of Thursday 15 January. If you attempted a transfer during this time, please call us on 1300 747 747 Monday to Friday 7am-7pm and Saturday 9am-5pm (AEDT) for assistance.

Emergency Assistance: We’re concerned for the safety and wellbeing of the people and communities affected by the Victorian bushfires and Queensland floods. We’re here to help – assistance is available for affected customers. Learn more.

Managing card controls

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Managing card controls
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FAQs

How do I manage card controls?

Within the app:

  1. Log into the Qudos Bank Mobile App
  2. Tap the menu
  3. Select "Card Management"
  4. Tap the card you wish to manage
  5. Select "card controls"
  6. Here you can turn card controls on or off

Within Online Banking:

  1. Log into Online Banking via the Qudos Bank website
  2. Select "services" in the dropdown menu
  3. Select "Card Management"
  4. Here you will see a list of all your cards, select "card controls"
  5. The green toggles mean there are no restrictions currently, to restrict the use of your card in these different environments simply turn the toggles off.

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