Sunday 26 July 2026 - Planned Maintenance: On Sunday 26 July 2026, from 12:30am – 6:30am we will be undertaking important maintenance to our digital banking services . During this time some services may be affected. Find out more.

PayID mistakes

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Real Time Payments
FAQs

I made a mistake inputting a PayID® and paid the wrong person, what do I do?

Please contact our customer service team on 1300 747 747.

PayID is a registered trademark of NPP Australia Limited.

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