Wednesday 4 November 2026: Following the RBA’s decision to change the official cash rate, interest rates for owner-occupier and investor variable loans will increase by 0.25%, effective 19 November 2026. From 19 November 2026, deposit rates across the majority of savings products will also increase by 0.25%. Find out more.

PayID payment hasn’t arrived

Two woman sitting at cafe with one gesturing at her mobile screen, the other woman looking at the screen smiling
< Back to 
Real Time Payments
FAQs

A payment was made using PayID, but it hasn’t arrived in my account?

Payments made using PayID® should arrive in your account within 60 seconds. Please ask the payer to contact their financial institution.

‍

PayID is a registered trademark of NPP Australia Limited.

How can we help?