Wednesday 4 November 2026: Following the RBA’s decision to change the official cash rate, interest rates for owner-occupier and investor variable loans will increase by 0.25%, effective 19 November 2026. From 19 November 2026, deposit rates across the majority of savings products will also increase by 0.25%. Find out more.

Friday 13 November 2026: Microsoft Outage - We're aware of the Microsoft outage issue which may cause delays with sending and receiving emails. If you have an urgent enquiry and need our assistance please call us on 1300 747 747. We appreciate your understanding.

PayTo Agreement request

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FAQs

Why can I no longer view the PayTo Agreement request from the merchant?

The PayTo agreement request must be authorised by the due date set by the merchant. If you can no longer see the pending request, this means the timeframe to accept the request has expired. You will need to contact the merchant or business directly to initiate the request again.

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