Digital wallet card visibility: Due to a synchronisation error, a small number of customers may notice their digital debit card is missing from their mobile wallet. Learn more
Bank Impersonation Scams – We're aware of fraudsters impersonating bank employees. Always verify by calling our advertised number prior to giving any personal details.
You will need to authorise any changes to the PayTo agreement initiated by the business or merchant.
If you don’t authorise the changes, the PayTo agreement will expire and no action can be taken.
The merchant who set up the PayTo agreement will be informed.
Depending on the merchant's processes, they may contact you regarding this.
To authorise changes, go to: View agreement details > Click ‘Authorise changes’ or ‘Decline changes’ > Click ‘Yes’