Alert: international payment services maintenance - Saturday 7 March 2026, 4:00pm-5:00pm AEDT. During this period, customers will be unable to process international payments. This includes both customer-initiated payments via internet banking and staff-assisted payments through our contact centre.  Learn more

Rate lock fee collection

A family entering their new home, smiling and carrying belongings
< Back to 
Home Loans
FAQs

Can the fixed rate be locked in and fee collected at a later date?

No, the fixed rate lock fee must be paid up front. The fixed rate will be locked in once the Lock In Request form is received and the fee is paid in full.

How can we help?