Interest rate Increase –  Wednesday 18 March 2026: Following the RBA’s decision to change the official cash rate, interest rates for owner‑occupier and investor variable loans will increase by 0.25%, effective 1 April 2026.  Find out more.

Planned Maintenance - Digital Banking Services - Sunday 22 March 2026 - Find out more.

Unauthorised PayID activity

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Real Time Payments
FAQs

My PayID is being used by another person, what should I do?

Please select the "Dispute PayID" option that appears when you try to register a PayID® already in use, this requires several identification and verification steps to prove you are the rightful owner of the information you wish to use for the PayID.

PayID is a registered trademark of NPP Australia Limited.

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