Emails and text messages impersonating Qantas Money - We are aware of customers receiving scam emails and text messages falsely representing Qantas Money, requesting them to “verify” a card on their account or redeem points. Never respond to unexpected emails or text messages. If you're ever unsure call us on 1300 747 747. Learn more.

Receiving bank doesn’t use NPP

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Real Time Payments
FAQs

What if the receiving bank doesn’t use the New Payments Platform?

Your payment can still be processed via the current payment platform (Direct Entry) using BSB and Account No. Transfer of funds could take between 1-2 business days depending on the institution.

How can we help?