Fraud Alert: scammers are posing as Qudos Bank staff via unsolicited SMS and phone calls, attempting to gain information from customers to access their accounts or internet banking. Learn more
Fraud Alert: scammers are posing as Qudos Bank staff via unsolicited SMS and phone calls, attempting to gain information from customers to access their accounts or internet banking. Learn more
If your real-time payment is rejected, in most cases it will be automatically re-processed via Direct Entry(EFT) and take approximately 1-2 days to reach the destination account. You will receive a notification via email and SMS advising you of the rejected payment.
If a payment can't be processed it will appear in your transaction list in Online Banking or the App as a failed transaction. You will need to re-attempt the payment again or try new payee details.
We acknowledge the Traditional Owners of the lands on which we operate and pay our respects to Elders past and present, and to emerging community leaders. We also acknowledge the important role Aboriginal and Torres Strait Islander peoples continue to play within the communities in which Qudos Bank operates and where our team members reside.
