Calls impersonating Qudos Bank and our external security provider - Fraudulent calls are impersonating Qudos Bank and our external security provider, using legitimate phone numbers (0 2 9959 7686). Never share your card details. Hang up and call us using the official number on our website. Learn more.

Replacement Cards

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Cards
FAQs

How long does it take for a replacement card to be sent?

If your card has been lost or stolen, please ensure you contact us immediately. We will re-issue a new card which will take between 5-7 days to be posted out to you.

It's important that we have the correct postal address for you. If you are away from home, you must contact us to make alternative arrangements to ensure your card remains secure.

How can we help?