16/06/2026 — Alert: Fraudulent Qudos Bank Website – we are aware of a fraudulent domain impersonating Qudos Bank (q-dashboard.com). Customers are advised not to click suspicious links or enter personal information on unverified sites. Find out more.

11/06/2026 — Scam Alert: Beware of phishing scams impersonating the ATO and myGov. Find out more.

Lost device using Samsung Pay

A person holding their Samsung phone to an eftopos machine to pay using Samsung Pay
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Samsung Pay
FAQs

What should I do if my Samsung device is lost or stolen?

If you lost your Galaxy phone, tablet, watch, or earbuds, you don't need to worry. The Find My Mobile feature allows you to lock or unlock, locate, or completely wipe your data. Even your Samsung Pay payment information can be locked or erased, and all of this can be done remotely. There are also similar services available for your watch and earbuds within the Galaxy Wearable app.

If you do not have the app you should contact us on 1300 747 747 to request that your card be disabled for use with Samsung Pay.

How can we help?