Text messaging changes from 1 July 2026 – New regulations are helping protect Australians from scams. Text messages from Qudos Bank will display the sender ID ‘QudosBank’ or 'Qudos Bank". Learn what’s changing and how to identify trusted messages. Read more.

24/06/2026 — Alert: Fraudulent Rates Website - We are aware of a phishing website (compareaussieratesau.com). Customers are advised not to click suspicious links or enter personal information on unverified sites. Find out more.

Secure Mail

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Mobile Banking App
FAQs

What is Secure Mail?

Secure mail is a safe and convenient way to ask account related questions. Staff are able to verify you through Secure Mail and answer your questions efficiently.

You can access your secure mailbox via the ''Contact Us'' tab within the menu for the Mobile App or via the ''View Mail'' in the right-hand column within the home page of your Online Banking.

How can we help?