Monday 18 May - Delay to limit changes: Previously communicated limit changes expected to take effect on Monday 18 May have been delayed until August. Customers will be provided with more information closer to the new effective date. 

International refunds

< Back to 
Travelling or Living Overseas
FAQs

I’ve refunded an international purchase – why is the amount returned different to the amount I paid?

Due to exchange rates involved there is sometimes a difference in rate from the time of purchase compared to the time of refund. This is reflected in the refund amount and is applied by Visa not Qudos Bank.

How can we help?