Interest rate announcement: Following the RBA’s decision to change the official cash rate, interest rates for owner-occupier and investor variable loans will increase by 0.25%, effective 15 October 2026. From 15 October 2026, deposit rates across the majority of savings products will also increase by 0.25%. Find out more.
Monday 5 October: We've updated our Savings Accounts and Payment Services Terms and Conditions to reflect the retirement of barcode deposit books and to improve the clarity of certain terms. Learn more.
VIP tokens are an alternative authentication method to SMS security codes. They are used to authenticate your Mobile App or Online Banking transactions. The token service is provided to customers living or regularly travelling overseas with an international number.
For customers with an Australian mobile number please use our Qsafe SMS authentication service which can be used both domestically and internationally (with roaming switched on).
You can register for Qsafe SMS within Online Banking.