Variable home loan rate decrease – we’re passing on the full 25 basis point cut to all variable home loan interest rates effective 29 May 2025. Learn more

Fraud Alert: scammers are posing as Qudos Bank staff via unsolicited SMS and phone calls, attempting to gain information from customers to access their accounts or internet banking. Learn more

Unauthorised access to Member details

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Fraud & Security
FAQs

What should I do if I think someone has obtained access to my Member details?

Your Member number and password identify you to Online Banking and you must protect them at all times. Refer to our tips on protecting your password.

If you think that someone has accessed your member number and/or password you should:

  • Login to Online Banking and immediately change your password
  • Contact us to advise us of what has occurred.

How can we help?