Upcoming Changes to Terms and Conditions – Savings Accounts and Payment Services. Find out more.
Public Holiday Notification: Our branches and contact centre (with the exception of our West End and Ascot branches) will be closed for the Monday 8th June 2026 public holiday. Learn more.
In response to the COVID-19 pandemic, we helped our customers navigate their financial difficulties via a dedicated relief package.
For customers impacted by COVID-19, we offered:
We are always here to help you through difficult times. If you are experiencing financial uncertainty at any time please contact us for assistance. If you would like to speak to one of our team members about your options, please call us on 1300 747 747.
To learn more about Financial Hardship and the options available please visit our financial hardship page.
The information on this page is of a general nature and has been prepared without considering your objectives, financial situation or needs. Before acting on the information, consider its appropriateness to your circumstances.
We respectfully acknowledge the Traditional Custodians of all the lands on which we live and work, and we pay our respects to Elders past and present. We recognise their continued connection to the land, waters and culture and we acknowledge that sovereignty has never been ceded. Our head offices are located on the land of the Wurundjeri Woi Wurrung people of the Kulin Nation in Victoria, and the land of the Gadigal people of the Eora Nation in New South Wales.
We are an equal opportunity employer that celebrates the diversity, equity and inclusion of all people.
.svg)