In response to the COVID-19 pandemic, we helped our customers navigate their financial difficulties via a dedicated relief package.

For customers impacted by COVID-19, we offered:

  • Modification to loan repayments
  • Repayment reductions
  • Loan term extensions
  • Fee waivers including break costs on Term Deposits

We are always here to help you through difficult times. If you are experiencing financial uncertainty at any time please contact us for assistance. If you would like to speak to one of our team members about your options, please call us on 1300 747 747.

To learn more about Financial Hardship and the options available please visit our financial hardship page.


The information on this page is of a general nature and has been prepared without considering your objectives, financial situation or needs. Before acting on the information, consider its appropriateness to your circumstances.