Digital wallet card visibility: Due to a synchronisation error, a small number of customers may notice their digital debit card is missing from their mobile wallet. Learn more
Bank Impersonation Scams – We're aware of fraudsters impersonating bank employees. Always verify by calling our advertised number prior to giving any personal details.
Our banking app is available for both mobile and tablet devices providing you with more options to bank the way you want. With faster performance and greater stability, we’ve delivered many new features to make banking on the go easier.
Preview balances without logging in
Activate a new card, change a PIN or report a lost or stolen card
Login with a PIN, fingerprint, or Facial Recognition
Register and de-register your devices instantly
Set up alerts for cards and accounts, including how and when you receive them
In-depth information on your card & BPAY® transactions
View your e-statements on the go!
Update your address and contact details within the app
View and compare your daily or monthly spending habits
Easily identify your accounts by creating account nicknames
View and send secure mail within the app
Push notifications enabled for a range of account activities.
BPAY is a registered trade mark of BPAY Pty Ltd ABN 69 079 137 518.
To tap into a better banking experience, please ensure you’re registered for Online Banking and that you have the most recent operating system running on your mobile device and compatible with the tablet devices. If you haven't changed your Online Banking password in some time we'd recommend you login and change your Online Banking password before trying to register the app to ensure a quick and easy registration process.
The minimum operating requirements for the new App are as follows:
• iOS software version 13.0 and above
• Android software version 6.0 and above
Please ensure your phone contact details within Online Banking are current, check the numbers you have registered against mobile, business and home, ensuring at least one field contains a mobile number.
It is important that you enter your Australian mobile number with 10 digits only e.g. 0412345678 i.e. please do not use any special characters or spaces otherwise you may experience problems registering the app.
Before you begin registering the new app, check that your Mobile and Data Roaming services are activated to ensure you receive your one-time password.
Download the VIP Access app and the Qudos Bank mobile app from your app store. VIP tokens, which are generated from the VIP Access app, are a secure authentication alternative to SMS codes. Once you have downloaded both apps, follow these steps:
Download the Qudos Bank mobile app from your app store. Then, follow these steps:
Watch!
Learn more about the Qudos Bank app with our helpful how-to video guides. Learn how to set up new payees, update your contact details, set up travel notifications and more.
For frequently asked questions about the Qudos Bank App, visit our FAQs page
We respectfully acknowledge the Traditional Custodians of all the lands on which we live and work, and we pay our respects to Elders past and present. We recognise their continued connection to the land, waters and culture and we acknowledge that sovereignty has never been ceded. Our head offices are located on the land of the Wurundjeri Woi Wurrung people of the Kulin Nation in Victoria, and the land of the Gadigal people of the Eora Nation in New South Wales.
We are an equal opportunity employer that celebrates the diversity, equity and inclusion of all people.
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