Fee updates

What's changing?

As we prepare for the merger with Bank Australia, we remain committed to delivering lower fees and charges on a range of products. Effective 1 July, our fees and charges are changing.

Fee removal

Effective 1 July, the following fees will be removed.

Deposit fees

Fee

From

To

Electronic debit rejection fee

$15

Telegraphic Transfer Investigation

$25

Home loan fees

Fee

From

To

Valuation administration fee

As per *

Copies of documents other than statements

$5 per page and $25 per hour

* 1 free Valuation up to the cost of $300 for loans under $1.0m. All other valuations are charged at cost. 1 free Valuation up to the cost of $600 for loans over $1.0m and up. All other valuations are charged at cost.

Credit card fees

Fee

From

To

Card replacements (after 2 replacements)

$10

Fee reduction

Effective 1 July, there will be a reduction in the following fees.

Deposit fees

Fee

From

To

International transaction fee (ITF)

3.65% of the transaction value

3% of the transaction value

Dormant accounts

$10 per year

$10 per year (per member, regardless how many accounts the member holds)

Staff Assisted International Payment (AUD)

$50 per transfer

$30 per transfer

Online International Payment in Foreign Currency

$20 per transfer

$10 per transfer

Visa emergency card fee ($USD)

$200

$175

Home loan fees

Fee

From

To

New mortgage establishment fees (Bridging, Construction)

$600

$595

Portability fee - new mortgage

At cost

$500

Fixed rate lock fee

$649

0.10% of approved loan amount (minimum fee $50)

Credit card fees

Fee

From

To

Visa Platinum Credit Card Annual Fee

$199

$189

Cash advance fee - domestic

$3.50

Cash advance fee - overseas

$5 plus International transaction fee

$3.50 plus International transaction fee

International transaction fee (ITF)

3.65% of the transaction value

3% of the transaction value

Visa emergency card fee ($USD)

$200

$175

Important Information

Fees and charges across our products are outlined below - these documents will be updated 1 July.

Fees and charges brochure
Credit Card Key Fact Sheet
‍Telegraphic Transfers

Fee updates

What's changing?

Fee removal

Deposit fees

Fee

From

To

Home loan fees

Fee

From

To

Credit card fees

Fee

From

To

Fee reduction

Deposit fees

Fee

From

To

Home loan fees

Fee

From

To

Credit card fees

Fee

From

To

Important Information

How can we help?

Help Centre

Contact Us

General Enquiries