Text messaging changes from 1 July 2026 – New regulations are helping protect Australians from scams. Text messages from Qudos Bank will display the sender ID ‘QudosBank’ or 'Qudos Bank". Learn what’s changing and how to identify trusted messages. Read more.
We’ve been made aware of a scam being promoted through a Facebook advertisement that encourages people to open a Qudos Bank account and provide personal information via Good Shepherd.
This scam is designed to steal sensitive information, such as bank account login, identification and myGov account details.
Qudos Bank will never ask you to provide sensitive information through third-party messaging platforms such as Facebook Messenger.
To stay safe, only use official Qudos Bank channels (qudosbank.com.au) or the official Qudos Bank app.
If something doesn’t feel right, don’t engage and report it to Scamwatch or call us on 1300 747 747.