Digital wallet card visibility: Due to a synchronisation error, a small number of customers may notice their digital debit card is missing from their mobile wallet. Learn more
Bank Impersonation Scams – We're aware of fraudsters impersonating bank employees. Always verify by calling our advertised number prior to giving any personal details.
To pause an existing PayTo agreement, go to: View agreement details > Click ‘Pause’ > Click ‘Yes’ > The status will be changed to ‘Paused by customer.’
Please note that pausing a PayTo agreement doesn’t change your contractual arrangements with the business or merchant. There may be fees or charges if the payment is paused. You’re encouraged to check the terms or contact the business or merchant directly.
To resume a paused PayTo agreement, go to: View agreement details > Click ‘Resume’ > Click ‘Yes’ > The status will be changed to Active
Note: Agreements paused by a business/merchant can’t be resumed by the customer.
We respectfully acknowledge the Traditional Custodians of all the lands on which we live and work, and we pay our respects to Elders past and present. We recognise their continued connection to the land, waters and culture and we acknowledge that sovereignty has never been ceded. Our head offices are located on the land of the Wurundjeri Woi Wurrung people of the Kulin Nation in Victoria, and the land of the Gadigal people of the Eora Nation in New South Wales.
We are an equal opportunity employer that celebrates the diversity, equity and inclusion of all people.
We use cookies to analyse website use and to enhance your experience. You can disable cookies in your browser settings at any time.
For more details, see our cookie statement.
.svg)
