Pause a PayTo agreement

To pause an existing PayTo agreement, go to: View agreement details > Click ‘Pause’ > Click ‘Yes’ > The status will be changed to ‘Paused by customer.’

Please note that pausing a PayTo agreement doesn’t change your contractual arrangements with the business or merchant. There may be fees or charges if the payment is paused. You’re encouraged to check the terms or contact the business or merchant directly.

To resume a paused PayTo agreement, go to: View agreement details > Click ‘Resume’ > Click ‘Yes’ > The status will be changed to Active

Note: Agreements paused by a business/merchant can’t be resumed by the customer.

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