Bank Impersonation Scams – We're aware of fraudsters impersonating bank employees. Always verify by calling our advertised number prior to giving any personal details.
If you hold an online only account such as a Bonus Saver account, you'll need to open a General Savings Account and move your funds from your online account into your General Savings Account. In order to gain direct access to your funds please ensure you've opted to receive a Visa Debit Card when opening your General Savings Account.