Elder abuse is abuse or neglect that is targeted and causes harm to an older person. Some forms of elder abuse include financial, emotional, physical, and sexual abuse or neglect and the abuser could be a family member, a friend, partner, or carer.
Some examples of elder abuse include:
The elderly are at a greater risk of abuse due to these possible factors:
Preventing financial abuse can be difficult. However, below are some preventative measures you can take to try protect yourself and keep your finances safe:
If you are in immediate danger, call emergency services on 000
If you are worried about your financial situation, please call us on 1300 747 747, send us a Secure Mail within Online Banking or alternatively:
Email: [email protected]
Fax: (02) 9582 3452
Mail: Qudos Bank, Locked Bag 5020 Mascot NSW 1460
If you believe your security has been compromised or notice a transaction you did not authorise, contact us immediately on 1300 747 747 (Mon-Fri 7am-7pm and Sat 9am-5pm). If your card is lost or stolen, please ensure that you report it immediately in Online Banking or by contacting us on 1800 621 199 (24 hours toll free).
Please contact one of the below organisations for free and confidential support
Help for older people
The Older Persons Advocacy Network (OPAN)
1800 700 600
8am to 8pm, Monday to Friday
10am to 4pm, Saturday
Crisis support
Lifeline
13 11 14
24 hours
Crisis Support Chat
The information on this page is of a general nature and has been prepared without considering your objectives, financial situation or needs. Before acting on the information, consider its appropriateness to your circumstances.
1https://www.who.int/news-room/fact-sheets/detail/elder-abuse
2Elder abuse prevalence in community settings: a systematic review and meta-analysis. Yon Y, Mikton CR, Gassoumis ZD, Wilber KH. Lancet Glob Health. 2017 Feb;5(2):e147-e156. https://www.ncbi.nlm.nih.gov/pubmed/28104184