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NEW Qudos Bank App launching soon!

Our new mobile banking app for both iOS and Android will be available shortly. We can't wait to share with you a new and improved mobile banking experience, so we thought we'd provide a sneak peak of the features that you can expect in the following videos.



Get ready for a better banking experience

To get ready for a better banking experience, please ensure you’re registered for Online Banking and that you have the most recent operating system running on your mobile device.

iOS software version 10.3 and above and Android software version 5.0 and above.


Update your phone details

To register the new app, you will need a one-time password which will be sent via SMS.

Please take 5 minutes this week to ensure your phone contact details within Online Banking are current. Check the numbers you have registered against mobile, business and home, ensuring at least one field contains a mobile number.

It is important that you enter your Australian mobile number with 10 digits only e.g. 0412345678 i.e. please do NOT use any parentheses, special characters or spaces otherwise you may experience problems registering the app.


Travelling overseas?

Before you begin registering the new app, check that your Mobile and Data Roaming services are activated to ensure you receive your one-time password.


Living overseas?

If you have been using our old QActive App you’ll have access to it for a short transitional period post the launch of our new app. You will then need to access Online Banking on your device via You need to have an Australian mobile number to use our new app, we apologise for any inconvenience this may cause.


Tablet Users

You’ll have access to our old QActive Tablet App for a short transitional period post the launch of our new app. Our new App has been created for Mobile and while it may technically work on a tablet device we’d recommend you access Online Banking from your browser at We hope to provide an alternative solution in the future.


More features back to you

Quick Balance

Preview balances without logging in

Fingerprint Login

Login with a PIN, fingerprint, or Facial Recognition

Device Management

Register and de-register your devices instantly

Card Management

Activate a new card, change a PIN or report a lost or stolen card

Schedule Payments

Create, view and edit one off or reoccurring scheduled payments


Set up alerts for cards and accounts, including how and when you receive them