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Qudos Bank offers a range of ways to bank, making banking with us easy and convenient. Choose from 24/7 online banking, visiting us in branch at one of our locations across Australia, or using the Bank@Post services at over 3,500 Australia Post Offices nationally.

online banking

Online Banking

Enjoy fast, secure and convenient banking 24 hours a day, seven days a week
You can do most of your banking via Online Banking - from checking your account balance and transaction history to transferring funds between accounts. You can even open new accounts and apply for new products online. Access your e-statements and update your personal details instantly.

Extra security with QSafe SMS
A free 6 digit code is sent to you via text message when you make new transfers or BPAY payments within Online Banking.

Mobile App & Mobile Payments

Bank on the go anywhere, anytime
Use the Qudos Bank app on your mobile or tablet device to check your balance, make payments, manage payees and billers, manage your cards, notify us of your overseas trips, and so much more.

Pay faster, easier and more securely
Leave your wallet at home and pay the easy way with your mobile, watch or tablet device. Set up Apple Pay from the Wallet App on your Apple Device, and Google Pay at the Google Play Store.

Real-time payments using PayID 
Send and receive instant payments between Qudos Bank and other participating institutions using your PayID.

Real-Time Payments

Real-Time Payments


Some independent and major bank ATM networks (within Australia and overseas) may charge a fee for cash withdrawals and balance enquiries, including CashCard and some ATMs in pubs, clubs and hotels. Any fees charged will be advised and require acceptance at the time of your transaction.

Visit our EFTPOS & ATMs page for more information.

Depositing Cash & Cheques 

Qudos Bank Branches
Qudos Bank Branches accept cash (excluding coins) and cheque deposits, except for the Ascot Branch in Brisbane which only accept cheque deposits (they're unable to accept any cash deposits).

Australia Post
You can visit over 3,500 participating Post Offices across Australia that offers Bank@Post services to make cheque or cash deposits, withdraw cash or provide proof of identity.Please make sure you have your Qudos Bank Visa Debit Card or new barcoded deposit book on hand. Limits will apply.  

Deposit tips

Cheques deposited through Bank@Post may take up to 7 business days to clear.

For combination deposits of both cash and cheques we recommend that you deposit each separately to avoid delays on your cash portion. If deposited together your cash could take up to 7 business days to clear in line with current cheque clearance times.

Find out more about how to deposit cash and cheques into your Qudos Bank account.

Depositing Cash

credit cards

Customer Service

We are 100% Australian based, and we’re committed to keeping jobs in Australia. Our contact centre is located in Mascot, New South Wales, and is open to receive your calls 6 days a week. Our customer service team are ready to help with your cards and accounts, loan applications, fraud concerns, insurance claims, financial hardship, complaints and compliments.

Call our friendly customer service team on 1300 747 747.
Mon - Fri: 7am - 7pm (AEST)
Sat: 9am - 5pm (AEST)
International calls: +61 2 9582 3200 (or from a landline within Australia)
For all other customer service enquiries please refer to our contact page.

Accessible and Inclusive Banking

We are committed to ensuring that our products and services are accessible and inclusive for all Australians.

Our services, branches, contact centre have a range of accessible features to ensure that banking with Qudos Bank is easier. 

For more information on our accessible banking facilities, please refer to our Accessible Banking page. 

accessible banking

More Banking Services

Telephone Banking
Enjoy 24/7 access to your accounts from any touch phone at the cost of a local call – regardless of where you are within Australia.

Pay your bills faster and easier through BPAY via Online Banking, the Qudos Bank App or Telephone Banking. You can even schedule payments for a later date so you can forget about them!

SMS Alerts
Keep up to date with your accounts via alerts sent to your mobile phone. You can set alerts for direct credits and debits, minimum or maximum account balances or schedule regular balance updates.Please note a small fee to receive SMS alerts applies.

Electronic Payments
Set and forget your ongoing payments such as utility bills and maximize your interest by setting up direct payments such as your salary to your savings account.

mobile banking

If you'd like to find out more about how to enjoy these banking services so you can bank the way you want. Download our Ways To Bank eBrochure here.