At Qudos Bank we focus on a more rewarding way of banking, giving you a better deal and better service. It’s at the heart of everything we do, and you’ll experience it each time you bank with us. So no matter if you’re in Australia or when you’re overseas, we give you easy options to access your money and apply for our products and services.
Our secure Online Banking service means access to your accounts 24 hours a day, seven days a week. Whether you’re at home or abroad.
Once logged in, you can:
Keeping you secure within Online Banking
We’ve introduced extra security, so you’ll feel safer banking or shopping online.
QSafe SMS is the latest in Qudos Banks’ online security and is used by leading financial institutions in Australia. This free service works by providing you a 6 digit code via text message to your Australian mobile or landline number. You’ll use it when making new transfers or BPAY payments within Online Banking.
For our Members living overseas, we have an alternative solution. Please contact us on 1300 747 747 to find out more.
|QActive Mobile and Tablet Banking|
QActive is compatible with most Apple and Android devices (both mobile and tablet), providing a streamlined and easy to use interface.
Our QActive app makes it easy to:
To download the QActive Mobile Banking app, please visit the App Store or Google Play and search ‘Qudos Bank.’
You can visit most major ATM networks and withdraw cash and make balance enquiries free of charge. Some independent ATM networks (within Australia and overseas) may charge a fee for cash withdrawals and balance enquiries, for example CashCard, Travelex and some ATMs situated inside pubs, clubs and hotels. Please remember any fees charged will be advised and require acceptance at an ATM at the time of your transaction.
You can also withdraw cash at most major supermarkets and Australia Post free of charge. Note: Some merchants may charge a fee for Visa card transactions.
Drop into your nearest branch to do all your banking, from applying for a loan; right through to booking a meeting with a Financial Planner.
Our Telephone Banking service gives you 24 hour access to your accounts from any touch phone at the cost of a local call – regardless of where you are within Australia.
Once you’ve registered, you can:
Our dedicated Telephone Banking line is 1300 360 865.
|Depositing Cash and Cheques|
Cash and cheque deposits can be made at any Qudos Bank branch, Westpac branch or participating Australia Post offices. Please note, coin deposits can only be made at Westpac branches.
To deposit money at a Westpac branch, you need a pre-encoded deposit book which can be provided at no cost by calling us on 1300 747 747.
To make a deposit at Australia Post, you need the card which you wish to make the deposit into and your PIN. Please note that Australia Post may have a limit for accepting cash deposits.
You can set up pre-arranged payments on specified dates to billers and merchant businesses from our accounts.
Direct debit arrangements could be used to pay:
To set these up you will need to speak to your biller or merchant business, noting that you may need to quote our BSB 704 865 and your account number.
You can take full advantage of our interest rates, by having money directly credited to your interest earning Qudos Bank account. You can easily set up a direct credit for your:
To set up a direct credit, contact the provider of the funds and supply our BSB 704 865 and your account number.
This service enables you to make a regular payment or transfer to yourself or another person from your savings account.
Auto transfers can be set up to recur (e.g. weekly, fortnightly, monthly or quarterly) for an indefinite or fixed number of payments or transfers.
If you’re already a Member and registered for Online Banking, you can set up your own auto transfers online. All you need is the BSB and account number of the recipient.
Yet another channel to access your accounts with Qudos!
We offer our Members banking through Bank@Post because, with 3,100 participating offices across the country, you’re likely to have one near your home or office.
Bank@Post is a banking service available offered at participating Australia Post offices across Australia.
Services offered at Bank@Post
How do you use Bank@Post?
You must have your CueCard or Visa Debit Card linked to the savings account that you want to transact on. Simply present your card and tell the Australia Post staff that you would like to make a Bank@Post transaction. Then just swipe your card and enter your PIN to begin.
Please note, cheques deposited as part of a Bank@Post deposit may take up to 10 days to be available.
Where is my nearest Australia Post Office?
To locate your nearest Bank@Post office auspost.com.au.
SMS Alerts allows you to stay in touch with all your accounts via alerts sent to your mobile phone.
You can also send a request via SMS to receive the balance of your accounts or the last three transactions on an account.
To register for SMS Banking, simply log on to Online Banking and select the ‘Services’ tab, then click on ‘SMS Alerts’. Enter your details and the alerts you’d like to receive.
A fee of 25c applies for each SMS Banking message sent to your mobile phone in addition to any fee charged by your provider for sending text requests.
Please note: SMS scheduled Alerts are only available between 6am and 6pm. Qudos SMS Banking is available in countries with the GSM network and can only be registered to Australian mobile phone numbers. Please refer to the Terms and Conditions for more information.
BPAY is the faster, more efficient way to pay your bills. And with over 14,000 billers available, it’s also the most convenient as you can pay your bills in one go!
Plus, with our Online Banking and Telephone Banking services you can schedule payments for a later date and forget about them. BPAY also lets you choose which account you pay from – savings, Qsaver or credit card.
(Note: not all billers accept payment via credit card).
How to pay with BPAY
Simply follow the below steps:
Download our Ways to Bank eBrochure here.