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With Qudos Bank Online Banking, you can safely and easily manage your day-to-day banking needs online. Whether you’re home or abroad, enjoy access to your accounts 24/7 using whichever device you prefer.

Why should I do my banking online?

 

Qudos Bank Online Banking Features

  Manage payments, transfers and payees
  • Make transfers between your Qudos Bank accounts and to external accounts
  • Transfer money to another Qudos Bank customer using their account number and first three characters of their last name
  • Add, edit and cancel future or recurring payments - make a regular transfer (eg. weekly, fortnightly, monthly or quarterly) to yourself or another person for an indefinite or fixed number of payments 
  • Pay bills easily using BPAY
  • Make international transfers - Please note that only transfers up to $5,000 can be made via Online Banking.
  Keep track of your accounts and statements
  • View and print your current account balances and transaction history
  • Register for e-statements to receive your statements electronically
  • View all your previous Quarterly Account statements online
  • View your interest summaries (current financial year to date and previous financial year)
  Manage your accounts and cards
  • Increase or decrease your maximum daily internal and external transfer limits, as well as bill pay transfer limits
  • View your current loan status
  • Change your card PIN
  • Activate new cards
  • Put cards on hold if you misplace them (and take them off hold again too)
  • Arrange for your damaged card to be re-issued
  • Report a lost or stolen card
  • Send us a Secure Mail message when you're travelling overseas so we can protect you from potential fraud
  Apply for products and services
  • Easily create a new online savings account or term deposit
  • Apply for a home loan, personal loan, credit card and Super
  Update your personal details
  • View and update your address, contact and work details
  • Reset your password before logging into online banking
  • Change your notification settings, account order and transaction limits
  Securely manage your message and notifications
  • Send and receive Secure Mail banking messages
  • Set up tailored alerts for your accounts so you're notified about specific actions, including direct credits and debits, if your account balance drops above or below a certain amount, or if you'd like to receive regular balance updates

 

Keeping your online banking secure with QSafe SMS

QSafe SMS is a free service providing extra security when you bank or shop online. SMS authentication is used by leading financial institutions in Australia and works by providing you a 6 digit code via text message to your Australian mobile or landline number. You’ll use it when making new transfers or BPAY payments within Online Banking.

For our Members living overseas, we have an alternative solution. Please contact us on 1300 747 747 to find out more.

For more information, download our Guide to Online Banking.

 

Online Banking FAQs

  How do I register for Online Banking?

Please call us on 1300 747 747 and our customer service team can help set up your Online banking details. Alternatively, you can visit your closest branch.

Once you've registered, you can find our Online Banking login in the top right hand side of our website.

  How do I get a password for Online Banking?

You can obtain an Online Banking password by visiting your closest branch or by calling our customer service team on 1300 747 747.

Your first Online Banking password will be a random password. When you access Online Banking for the first time you will be asked to change this password.

  How do I reset my password in Online Banking?

If you’ve forgotten your password, you’ll now be able to reset it yourself in Online Banking. Simply click on the ‘Forgotten Password’ button. You’ll then be asked to fill in your details (member number, first name, surname, date of birth, email, mobile number and postcode), in order to verify your identity. Once all inputs are entered, you will then be re-directed to a confirmation screen.

From here, you’ll be asked to confirm your details. If all your details are correct, you can hit the reset button. You will be issued with a temporary password via SMS which you’ll need to change upon your next login.

If you experience any difficulties resetting your password, please call us during business hours on 1300 747 747 or drop by your closest branch.

  How long will it take for my transfer to reach an account at a different financial institution?

Transfers to accounts at other financial institutions via EFT or BPAY will usually take up to 3 business days to arrive in the destination account. Please note that funds transferred on a weekend or public holiday may take longer as they will leave your Qudos Bank account during end of day processing on the next business day.End of day processing occurs each weekday at 2:50pm (AEDT).

Any payments you make using a PayID, excluding scheduled, BPAY and international payments, will be sent in real-time, meaning funds will be available in as little as 60 seconds to the recipient. Real-time payments will be available 24/7 so you no longer have to wait 1-2 days for your funds to appear.

  How do I activate my new card?
  • Log into Online Banking.
  • Once you are logged in, click on 'Services' and then 'Activate Card' in the drop down.
  • You will need to ensure you have QSafe SMS activated and request your code.
  • Select the cards to be activated and follow the prompts.

If you don’t have access to Online Banking, please call our customer service team on 1300 747 747.

 

Discover more ways to bank or download our Ways to Bank eBrochure.