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Our Contact Details
Phone Us

1300 747 747
Mon - Fri: 7am - 7pm (AEST)
Sat: 9am - 5pm (AEST)

International calls: +61 2 9582 3200 (or from a landline within Australia)

Fax

+61 2 4889 2090

Online

Fill in our online enquiry form and we'll get back to you as soon as possible

Postal Locked Bag 5020
Mascot NSW 1460
Administration Office
Connect Corporate Centre
Level 8, 191 O’Riordan Street
Mascot NSW 2020
Service Numbers
Telephone Banking 1300 360 865
Lost or Stolen Cards 1800 621 199 (24 hours toll free) or
1300 747 747 (during business hours)

Password Reset,
Online Banking,
Insurance Services,
Complaints & Compliments

1300 747 747
Financial Planning 1300 787 787
Financial Hardship 1300 747 747 or complete our online Financial Hardship Application Form
Business Numbers
BSB 704 865
ABN 53 087 650 557
AFSL / Australian Credit Licence 238305